What Our Clients Had to Say About Working With The Brian Kondo Real Estate Team | Terry & Patricia
Patricia registered on one of my online property search sites in August 2022. She must have liked the site because she logged in 14 times in just a few weeks. At the beginning of January 2023, Patricia emailed me to change her initial search criteria to just large bungalows or condo apartments.
At this point in time, one of the agents on my team, Richard Forget, was assigned to work with her. When he called, she said she was under the weather, so they decided to talk later in the week. Richard called later and spoke to Patricia briefly. They scheduled a virtual (Zoom) meeting that Patricia’s husband, Terry, could also attend. When Richard sent the Zoom meeting link, he also sent her his Buyer’s Guide, which educates our clients what to expect from first meeting, to showings, to offers, to sale, then to closing and everything else involved in buying a house.
When Richard met with Patricia and Terry by Zoom, he educated them on the buying process, answered any questions they had about this process as well as any questions they had about the Durham Region real estate market and finally, any questions they had about Richard himself and The Brian Kondo Real Estate Team. They had spoken to other agent’s but they were immediately impressed with Richard and our team, so they agreed to sign an agreement to work with us exclusively.
Richard determined exactly what they were looking for, then added them to our custom Homehunter Service. Since they owned a home in Port Colborne, he made sure we referred them to a good real estate agent from that area to help them sell. This is an extremely important part of the process, since Richard and the agent we referred them to had to communicate frequently to make sure the sale of their home in Port Colborne and the purchase of their condo in Pickering was not only coordinated, but that the price they sold for could cover the price they paid here, otherwise, it wasn’t worth it to move.
Now the exciting, but hard part – getting them out to look at homes. Because they lived so far away, Richard had to schedule a lot of homes and condos to see whenever they came out. However, this proved to be a blessing in disguise. Because they spent so much time with Richard, they got to really see him as more than just an agent. And he got a chance to really get to know them as well.
In the end, he was able to find them the perfect home – a large condo apartment in Pickering. And he was able to get it at a great price almost $20,000 below the asking price. Best of all, it was a penthouse unit!
As you can see from Terry and Patricia’s letter below, they were more than happy working with our Richard and will be recommending our team and Richard to friends and family – the ultimate compliment a real estate agent can get!
You can find a testimonial they sent me below.
Dear Mr. Kondo
My wife Patricia and I had the pleasure of working with Richard for the search and purchase of a condominium earlier this year. We currently are living in Port Colborne, Ontario but were looking to purchase a new residence and move to the Pickering area.
My wife Patricia started looking at properties on-line and contacted Richard, and a few other agents from other Real Estate companies in an effort to find someone whom she felt comfortable and was in tune with our needs and tastes. We chose to work exclusively with Richard.
There seemed to be an immediate connection with Richard, whereby he was in tune with what our needs and wants were. Every time we needed to come to town to look at properties, we were looking at a 2 to 3 hr drive into the east end of Toronto and or Pickering. We needed an agent who was efficient and able to identify and present properties that would meet our needs. Richard took the time to really get to know Patricia and myself and was able to meet these needs. He showed us properties that were in tune to what we wanted.
We never felt pressured and really appreciated his input. Since our trips into Pickering were always a bit of a hit and miss with estimated times of arrivals on our part due to traffic along the QEW/401, he needed to be a bit tolerant of when we’d actually arrive and made sure any properties shown were worth the trip in. We’d call him when we were stuck in traffic and were going to be late and he obliged without making us feel guilty.
We both felt that the negotiating of the actual purchase was handled professionally and smoothly. There were no hiccups or surprises and everything went as planned.
Will we be recommending Richard and Brian Kondo Real Estate to our friends, absolutely…
Thank you for the opportunity to provide this reference Yours truly,
Terry & Patricia
Thanks for reading today's BLOG!
Brian Kondo
Sales Representative / Team Leader
The Brian Kondo Real Estate Team
Re/Max Hallmark First Group Realty Ltd.
905-683-7800 office
905-426-7484 direct
brian@briankondo.com
www.BrianKondo.com
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